Frequently Asked Questions
Get answers to all your overarching questions about our programs, classes, and policies. We’re here to help you make informed decisions!
FAQ
Frequent Questions from our cherished students
To enroll and register for a class, simply visit our website, select your desired class, click on Register Now, fill out the required information, and make your payment online. You can also call our support team directly on 0547716175/0594800020 for registration and any enquiry.
Yes, participants will receive a certificate of completion for each course they finish, which can be beneficial for professional development.
If you miss a class, you can access the recorded session to catch up. All our classes are pre-recorded, allowing you to refer back to them as needed. However, we encourage attendance at live sessions, as they offer interactive learning experiences.
Microsoft Office Software is required for the AI & Microsoft Office as well as Data Analytics with Excel Courses. Power BI Desktop is also required for Data Analytics with Power BI so installing them is important. Your instructor will guide you on how to install each of the tools needed for the course. Please refer to the specific course descriptions for detailed prerequisites.
You can take as many courses as you wish as long as you manage your time effectively! We encourage you to explore multiple courses to enhance your skills and knowledge.
Each class varies in duration depending on the type of course. Cohort classes typically run for 6 weeks, while private classes are scheduled based on individual needs and preferences.
The cost of our training varies depending on the type and duration of the course. Generally, cohort classes are priced at GHS 300 for a 6-week session, while private classes are GHS 100 per hour. For organizational training, pricing starts at GHS 1,000 and may vary based on specific requirements.
Payment is required at the time of registration to secure your spot in the class. If you are enrolling in a cohort or private class, please complete your payment before the class begins or consult the instructor for your payment plan . For organizational training, a deposit may be required with the balance due before or after the training starts upon agreement .
We accept two payment methods for your convenience, including bank transfers and mobile money (MTN Mobile Money). Detailed payment instructions will be provided during the registration process.
Each course is designed for a specific age group, with a minimum age requirement of 6 years. We offer classes tailored to various age ranges to ensure that all participants receive age-appropriate content and instruction.
To participate in our online courses, you will need a reliable internet connection, a computer or tablet, and access to a web browser. Additionally, for courses focused on AI and Office Productivity Tools, Microsoft Office must be installed on your device. If you enroll in our Data Analytics course, you will also need Power BI Desktop and Microsoft Office installed. Specific software requirements will be communicated before the class starts.
If you require technical assistance, please reach out to our support team via email (elotechitconsult@gmail.com) or phone on 0547716175/0594800020. We are here to help you troubleshoot any issues you may encounter during your online classes.
If you decide to drop a class, please notify us at least 24 hours before the class starts to receive a full refund. If you drop the class after 2 weeks period, you will loose up to 40% of the amount you paid.
You will receive access to all class materials through our online learning platform once you are officially enrolled. Materials are usually available for your access and instructions will be provided before the start of the class
Yes, once you join the class, you have lifetime access to all course materials, including recorded videos, handouts, practice sheets, and other important resources, even after the course duration.
Yes, all classes are pre-recorded. If you miss a class or want to revisit the material, you can access the recordings for reference. However, recordings do not replace the live classes.
You can contact your instructor through our online learning platform. Additionally, their email addresses and contact numbers are provided on the course handouts, slides, and practice sheets.
Yes, we offer group discounts for organizations enrolling multiple participants. Please contact us for more details on pricing and arrangements
We take your privacy seriously. All personal information collected during registration is protected and used solely for the purpose of providing our services. For more details, please refer to our privacy policy.
Our upcoming training session commences on January 19th, and we would be delighted to have you participate. Next Cohort will begin on 23th March.